Customer Support

At Samkrish, we offer our customers across all industry segments a better way to manufacture. Not only do we provide the world's most advanced machine tool technology, we also help our customers gain the competitive advantage through unmatched service and support.

By serving as a strategic partner, rather than a mere product supplier, we are continuously aware of the new and ongoing challenges our customers face. And we work closely with them to generate innovative ideas for overcoming those challenges and, in turn, increase their productivity, efficiency and equipment util

Service Support:

We believe a streamlined customer service approach helps maintain the highest possible levels of productivity. That's why we are your single point of contact for any Samkrish-related service need, whether it involves a machine, control, accessory or Automotive solution.

With our single-source approach to comprehensive customer support you benefit from:

  • Free technical phone support and software upgrades for the life of your samkrish machine.
  • Diagnostic software support that provides instantaneous remote diagnostic services via remote real-time systems.
  • A guaranteed phone response to any technical question within 1 hour via our 24/7 technical phone support system.
  • A network of more than 350 factory-trained samkrish service representatives and certified distributor personnel that can visit your location within 24 hours under most circumstances.